1.TERMS OF USE
Welcome to Forget Me Not website. Access and use of our website constitutes your agreement to follow and be bound by the terms and conditions. If you do not agree to these terms, please do not use this site.
Restrictions
Trademark, logo, illustrations, images, graphics, and photography are the property of helloforgetmenot.com. You may not modify, reproduce, copy, sell or exploit in any way any of the contents, the site, or any related software.
Privacy Policy
Forget Me Not takes your privacy seriously. When you purchase from our online store, we collect your name, shipping addresses, phone number, and e-mail address. You provide this information so we can process and ship your order. We respect your privacy by not selling or sharing this information.
Disclaimers
Helloforgetmenot.com may change the website contents from time to time. We reserve the right to change policies, product photographs, & product descriptions at any time and without notice. Garment colors can vary by monitor.
Further Questions
For further questions, please e-mail us at contact@helloforgetmenot.com
2.HOW TO SHOP ONLINE?
Sign Up / Register
All personal information you provide during registration will be used to process your orders and to keep your personal details for next purchases. We encourage you to sign-up to be a member and we will provide you with advanced notice of store sales, new items, and other store-related events. When you visit helloforgetmenot.com, we do not collect your personal information until you register and order with us.
Shopping Online
Shopping online at helloforgetmenot.com is easy. Select the items you would like to buy, click Add To Cart and continue shopping until you are ready to complete your purchase. Click Proceed to Order to confirm your items or click on the icon at the top right hand corner and it will guide you through the entire purchase process.
You will receive an order confirmation and order id by e-mail once your order has been successfully transmitted. Please be advised that once an order has been placed we are unable to make any modifications to the order including cancellations.
In addition, a shipment confirmation will be emailed to you once your order has been shipped. This confirmation will have the tracking number for your shipment.
Item Availability
All items on helloforgetmenot.com are in stock unless noted otherwise. We make every effort to keep our system updated. Orders with out of stock items will be cancelled and the customer will be notified via email or phone. If your order has been cancelled and you have already paid for the goods, you have the option to change to other items or receive a full refund.
Payment
If payment has not been made within 3 days from the order date, your order will be automatically cancelled. For example, if you order on the 1st, the latest payment is on the 3rd otherwise the order will be cancelled.
Payment can be made via bank transfer to our BCA account. Once payment has been made, you must confirm your payment through our website by clicking Confirm Payment icon and submit your order id. After we received your payment, we will ship your order the next working day.
Order Status
You can check your order status by clicking Track Order and submit your order id. If the order has been shipped, you can expect to receive your package in approximately 1-3 working days.
Shipping Policy
To determine the cost, please add your selected items to your bag and proceed to check out. You will be able to view the shipping cost on the page of check out process.
Forget Me Not ships domestic packages via JNE. Regular service is 2-4 days. Fast service is 2 days delivery. All packages are shipped during business days (Monday - Friday).
All orders that are placed and paid before 3pm everyday will sent on the same day. the orders that are placed and paid for after 3pm will be sent the next day
