Bahan scraf nya adem banget udah gtu design nya lucu suka banget pokoknya!
~Mariana

gak pernah nyesel beli barang di forget me not kualitas nya oke punyaaaa
~Lil sun

Tadinya sempet ragu pesen disini karena saya perlu barang nya urgent! ternyata nyampe nya cepe...
~Elfrida

Bahan scraf nya adem banget udah gtu design nya lucu suka banget pokoknya!
~Mariana

gak pernah nyesel beli barang di forget me not kualitas nya oke punyaaaa
~Lil sun

Tadinya sempet ragu pesen disini karena saya perlu barang nya urgent! ternyata nyampe nya cepe...
~Elfrida

 

1.TERMS OF USE

Welcome to Forget Me Not website. Access and use of our website constitutes your agreement to follow and be bound by the terms and conditions. If you do not agree to these terms, please do not use this site.

Restrictions

Trademark, logo, illustrations, images, graphics, and photography are the property of helloforgetmenot.com. You may not modify, reproduce, copy, sell or exploit in any way any of the contents, the site, or any related software.

Privacy Policy

Forget Me Not takes your privacy seriously. When you purchase from our online store, we collect your name, shipping addresses, phone number, and e-mail address. You provide this information so we can process and ship your order. We respect your privacy by not selling or sharing this information.

Disclaimers

Helloforgetmenot.com may change the website contents from time to time. We reserve the right to change policies, product photographs, & product descriptions at any time and without notice. Garment colors can vary by monitor.

Further Questions

For further questions, please e-mail us at contact@helloforgetmenot.com

2.HOW TO SHOP ONLINE?

Sign Up / Register

All personal information you provide during registration will be used to process your orders and to keep your personal details for next purchases. We encourage you to sign-up to be a member and we will provide you with advanced notice of store sales, new items, and other store-related events. When you visit helloforgetmenot.com, we do not collect your personal information until you register and order with us.

Shopping Online

Shopping online at helloforgetmenot.com is easy. Select the items you would like to buy, click Add To Cart and continue shopping until you are ready to complete your purchase. Click Proceed to Order to confirm your items or click on the icon at the top right hand corner and it will guide you through the entire purchase process.

You will receive an order confirmation and order id by e-mail once your order has been successfully transmitted. Please be advised that once an order has been placed we are unable to make any modifications to the order including cancellations.

In addition, a shipment confirmation will be emailed to you once your order has been shipped. This confirmation will have the tracking number for your shipment.

Item Availability

All items on helloforgetmenot.com are in stock unless noted otherwise. We make every effort to keep our system updated. Orders with out of stock items will be cancelled and the customer will be notified via email or phone. If your order has been cancelled and you have already paid for the goods, you have the option to change to other items or receive a full refund.

Payment

If payment has not been made within 3 days from the order date, your order will be automatically cancelled. For example, if you order on the 1st, the latest payment is on the 3rd otherwise the order will be cancelled.

Payment can be made via bank transfer to our BCA account. Once payment has been made, you must confirm your payment through our website by clicking Confirm Payment icon and submit your order id. After we received your payment, we will ship your order the next working day.

Order Status

You can check your order status by clicking Track Order and submit your order id. If the order has been shipped, you can expect to receive your package in approximately 1-3 working days.

Shipping Policy

To determine the cost, please add your selected items to your bag and proceed to check out. You will be able to view the shipping cost on the page of check out process.

Forget Me Not ships domestic packages via JNE. Regular service is 2-4 days. Fast service is 2 days delivery. All packages are shipped during business days (Monday - Friday).

All orders that are placed and paid before 3pm everyday will sent on the same day. the orders that are placed and paid for after 3pm will be sent the next day


1.WHAT IS THE RETURN AND EXCHANGE POLICY?

We do not accept exchange because you dislike the product. All sales items are final sale and may not be returned/exchanged.

Return & Exchange is applicable if:

- You received faulty/defect items In the case of stock unavailability, you may choose to exchange to other style of the same price / above or receive a full refund including shipping cost (if any). Returned items must be in original condition, HAVE NOT BEEN WORN, ALTERED OR WASHED, and with ALL tags attached.

- No return or exchanged after 2 weeks

To process a return or exchange:

1. Send an e-mail to contact@helloforgetmenot.com within 7 days after you receive the items include the reason for return/exchange. 2. After your return/exchange is approved by Forget Me Not, then you can send back the to us.

Please send the package to the address below:

Forget Me Not – Plaza Adorama

Jl. Kemang Raya no. 17, KEMANG, Jakarta Selatan

3. Items must be received in our store within 7 days from the date you received the package. We recommend that you send the package back to us via traceable carrier, as we are not responsible for missing items or packages.

Please note our return policy is applicable to website orders only.